Cruise Services

About the service

At AL JAZY, we offer comprehensive agency services designed to cater to the unique needs of the cruise industry. Our expertise in vessel support and passenger services ensures a seamless and memorable experience for both cruise operators and passengers alike.

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1.1 VESSEL SUPPORT

Our dedicated team offers vessel support services for smooth operations and efficient turnaround times. From vessel husbandry to clearance of stores and provisions, we handle all necessary arrangements. Our experienced staff ensures safe and efficient baggage handling and stevedoring. We assist with port and itinerary planning to optimize cruise routes and maximize efficiency. Our team manages crew transfers, visa preparations, and fully manned agency desks on board. Trust our meticulous cash handling procedures for secure and efficient financial transactions.

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OTHER SERVICES OFFERED:

• Waste oil removal

• Sewage removal

• Fresh water delivery

• Bunkering

• Pneumatic Fenders availability

• Doctor’s appointment / hospital visits (Jordan boats some of the best doctors in the Middle East)

• Dry, Freeze and Chill food delivery

• Fresh Fruits & Vegetables delivery

• Procurement

• Spare parts clearances

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1.2 PASSENGER SUPPORT

We prioritize exceptional service for cruise passengers from arrival at the port. Our meet and greet services provide a warm welcome, assisting with check-in and embarkation. Dedicated hospitality desks address passengers' queries and requests. We offer reliable transfers for safe and comfortable transportation. For full turnarounds, we handle customs and immigration procedures smoothly. Enhance passengers' shore excursion experiences with private tours and personalized arrangements.

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Trust us as your reliable partner in the cruise industry, ensuring passengers' satisfaction and success throughout their journey.